Welcome Break

wheelyangel

11 Dec 2024

Angry about Disabled Toilet

1

1

Date of visit: October 2024

overall Rating Text

Bad

Red Emergency Cord was all tied up well out of reach. I mentioned to a member of staff and explained about Euan Guide Cards but she wasn't interested. She said if I put a card on cord or tried to untie the cord, the card would be removed, I asked to speak to someone in charge but was refused and told that they wouldn't be interested either. It left me feeling upset and angry

disabled Access In AndAround Text

Average

Be a lot easier if doors were automatic

parkingTransport Text

Good

I was driver of a WAV. Surprised at actually finding a disabled parking space but not really suitable for a large WAV with rear access and ramp

accessibleToilets Text

Bad

Red Emergency Cord tied up way out of reach

staff Text

Bad

Found the staff member very rude and unhelpful