Welcome Break

Red Emergency Cord was all tied up well out of reach. I mentioned to a member of staff and explained about Euan Guide Cards but she wasn't interested. She said if I put a card on cord or tried to untie the cord, the card would be removed, I asked to speak to someone in charge but was refused and told that they wouldn't be interested either. It left me feeling upset and angry

Whilst the disabled toilet has the usual offices, it is so narrow that there is no room to turn your wheelchair around. As for Covid the place was a nightmare, the common and toilet areas were packed. there was meant to be a one way system but was not managed and people went and came from all directions. Did not use eating/shopping facilities so cannot report on them.

As service stops go this one was fine, nothing extremely exciting. Clean and tidy, plenty accessible parking and a half decent loo.