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WHSmith

Overall rating

1.5

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WHSmith, Letchworth Garden City is part of the newsagent and stationary chain. WHSmith, Letchworth Garden City has not provided any information.

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Overall rating

1.5

(1 review)

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4 0
3 0
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1 1

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hilarykemp

Jan 2015

1.5

Difficult to access and move around the store in a wheelchair

WH Smith in Letchworth is centrally located. It is not easy to get in to for wheelchair users - the doors are heavy and awkward to open wide enough to get a wheelchair in (no automation or button to call for assistance). Once inside the store layout is also a challenge. The aisles may be technically wide enough to get a wheelchair (or baby buggy down) - but in reality the additional stands at the end of pretty much every aisle make it virtually impossible to move around the store. When we visited with a wheelchair at least 4 aisles were completely inaccessible.

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