Woolwich Ferry

Date of visit: June 2022

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The Woolwich Ferry service, run by TfL, crosses the Thames at (you guessed it right) Woolwich, between the so-called North and South Ferry Terminals. For wheelchair users the service is comfortable and convenient.

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Entry to and exit from the ferry are achieved via the footways approaching the terminal and the pontoon bridge at the terminal. These are entirely step-free, though not entirely smooth, but any wheelchair user should be able to get onto the ferry with only a slightly bumpy ride and no serious obstacles. The doorways into the 'passenger lounge' (actually just a corridor with long rows of seats and a wheelchair space or two) are typical ferry-boat doorways with a big lip at the bottom. Staff will lay down for you a cleverly and thoughtfully designed rubbery wedge-shaped ramp-thingie in front of the doorways to enable a totally smooth transition into the and out of the 'passenger lounge'.

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The nearest step-free station to the north terminal is King George V on the Docklands Light Railway, which is about half a mile away. The nearest step-free station to the south terminal is Woolwich Station on the Elizabeth Line, which is about 0.9 miles away. Both these stations are fully step-free from train to street.

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I didn't find any toilets on the ferry.

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One of the joys of using the Woolwich Ferry is the professional, courteous, charming and helpful behaviour of the staff. Top marks.

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