ZSL London Zoo

Overall rating

4.66

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Set in leafy Regent's Park amid heritage-listed buildings and beautiful gardens, ZSL London Zoo is an oasis in the heart of the capital. With over 800 amazing animal species to discover, as well as live shows and fantastic, immersive exhibits including the new Tiger Territory, this is an unmissable attraction. Visitors can enjoy interactive experiences throughout the zoo and also enjoy our displays, feeding times and talks at no extra cost!

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Overall rating

4.66

(3 reviews)

Overall rating breakdown

5 2
4 1
3 0
2 0
1 0

Access (avg.)

4.33

Parking (avg.)

4.16

Toilets (avg.)

4.5

Staff (avg.)

daisydoo

Apr 2022

Loved the zoo!!

I hadn’t been since I was a kid but loved it!! It’s a big site so make sure you leave plenty of time… favourite bit was seeing the penguins up close…

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missymum

Jun 2019

Great Mobility Scooter Hire

Choosing to hire the mobility scooter enabled me to keep up with my friend, keep pain minimal and enjoy the zoo. Staff were helpful and welcoming, the terrain was negotiable and I was able to access everywhere. Seeing the animals kept in such clean, spacious enclosures was wonderful and the environmental ethos of the zoo was admirable.

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juliapeculiar

Feb 2015

We're going to the zoo, zoo, zoo........

Great! I use a manual wheelchair and there were no areas that were really problematic access-wise. Some of the slopes were a bit steep, but perfectly manageable and it was clear that a lot of thought had been given to access. This is a day out that I could do on my own with the kids.

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Disabled Access Information for ZSL London Zoo

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The Zoo is nearly 200 years old and contains many old buildings, 12 of which are listed. However, most of the Zoo is accessible for wheelchair users and those with limited mobility. Land of the Lions is wheelchair friendly and has a lift available for visitors to use. Tiger Territory is wheelchair friendly and has a lift available for visitors to access the higher viewing platform. The Aquarium has wheelchair access via an entrance to the left of the main doorway. The historic Lubetkin penguin pool (listed Grade 1) has limited viewing for wheelchair users and very small children. The paths are generally tarmac and there is level or ramped access to most buildings. We should also add that the slopes leading to the two tunnels in the Zoo are rather steep. Here at London Zoo we also have manual wheelchair for hire. We recommend booking these in advance by ringing Supporter Services on 0344 225 1826 or emailing generalenquiries@zsl.org. A deposit of £25 will be required, which will be refunded when the wheelchair is returned undamaged.

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There is a disabled parking bay in front of the entrance to the Zoo, and disabled visitors can also park on the main road for up to four hours. We do also have disabled parking spaces in the main car park.

Dedicated parking

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Toilets features at ZSL London Zoo

We currently have 4 accessible toilets located around the Zoo. -Opposite B.U.G.S -Next to the Aquarium -Near main entrance next to vulture aviary -The Terrace Restaurant -Changing places Toilets in Animal adventure and the Community and Learning Hub

Accessible toilet

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Changing places toilet

Accessible toilet

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