Alexandra Palace

It started with the venue failing to provide agreed access arrangements, and finished with me leaving in tears after being yelled at by a member of staff for needing to sit down.

Visited for a sold out gig and felt reassured and safe at the event. Viewing platform is slightly raised above crowd to left of stage with a good view of the stage and a clearance area to ensure general admissions guests do not block line of sight. Staff very helpful. After gathering wristbands, you can order drinks to your seats for the main act. Viewing platform equipped with removable seating (for those requiring seats and/or carers) + plenty of wheelchair space. Venue also has a downloadable 'visual guide' (https://assets.alexandrapalace.com/uploads/2019/10/Greathall-VisualJourney.pdf) on their website so you can feel reassured and understand the venue layout and amenities. Overall pretty happy with the experience!