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Betty's Cafe Tea Rooms

Overall rating

2.5

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Traditional tearoom offering formal afternoon teas or casual cafe dining with traditionally British fare.

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Overall rating

2.5

(1 review)

Overall rating breakdown

5 0
4 0
3 0
2 1
1 0

Access (avg.)

Parking (avg.)

Toilets (avg.)

Staff (avg.)

maxinewarwicker

Jun 2023

2.5

Imperial Room has no wheelchair access

I called Betty’s today to confirm my booking for this Saturday - on my online booking I mentioned that there is a wheelchair user in the party. Their system does not flag this to the tearoom and there is nothing in the online booking to say that the Imperial Room is up a flight of stairs with no lift access. They can accommodate wheelchair in the cafe area downstairs but we particularly wanted to experience the Imperial room - fortunately I called them otherwise we would have been disappointed. I have contacted the customer service to express the concern and they are looking to make it clearer on their booking system but I wanted you to be aware

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Disabled Access Information for Betty's Cafe Tea Rooms

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Accessible at street level Accessible for wheelchair users Provides chairs for customers unable to queue/find queueing difficult Accessible toilet available with emergency cord Portable induction hearing loop available