Westminster Underground Station

My employer's offices are relatively near this station and although I'm now a full time homeworker, I used to use this station regularly. The station when I first started using I was one of the most accessible in London. Even as I became less able-bodied the station remained accessible due to the step-free access throughout. Even when the lifts were planned to be out, the staff lift was available to those who struggled with stairs. I think I was the only person using it with a Freedom Pass though! Just before I became a full-time homeworker and moved I had a step-free route from home to work using the Tube.

In theory the whole station is accessible. There can be long walks but it's doable without steps. The reality is the lifts are very unreliable. They're out more often than any other underground station in London. When there are planned outages, they work out ways round if possible. Unplanned outages: not so much so. See https://youtu.be/O8OIVKZrglc

From the Jubilee Line to the street is a long way vertically because of the depth of the Jubilee Line tunnels so it does involve several lifts. The lifts all worked when we were there and the only issue was they were busy and there was a short wait.